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NEW! City and County of Denver issues "Adoption of Level Red-Severe Risk" Public Order

The City and County of Denver has enacted the "Adoption of Level Red-Severe Risk" Public Health Order. Effective at 5 p.m. Friday, November 20, the State is requiring Denver to adopt greater restrictions pursuant to the amended Colorado Public Health Order.  All public and private gatherings of people who are not members of a single household are prohibited except for limited purposes.

Find relevant links, FAQs, and additional resources on our Public Orders page.


Get COVID-19 information on Testing Information, Support Services & Resources, and Guidance & Planning. You can also view Denver's COVID-19 case and outbreak data.

City and County of Denver
Public & Business Guidelines

As of July 1, 2020

The City & County of Denver’s public health and business opening guidelines are aligned with the State of Colorado’s Safer at Home Executive Order and Public Health Order except where indicated*.

General Requirements for the Public

  • Face coverings required for customers of businesses, government services, mass transit, and ride-share *Variance from State: Denver requires face coverings
  • Social distancing of 6-feet or more from other individuals

Coloradans are no longer ordered to stay home but are strongly advised to stay at home. Critical businesses are open and limited non-critical businesses are operating with strict precautions in place. 

Promoting a Shared Recovery

What else can employers and business owners voluntarily do to promote our shared recovery?

  • Implement symptom monitoring protocols such as temperature checks
  • Limit or discourage in-person meetings
  • Discourage the use of shared spaces such as breakrooms and meeting rooms
  • Consider using separate entrances and exits, with staff members counting visitors to control the number of guests at one time
  • Install plastic protective shields to provide protection between employees and customers 

All businesses must do the following to keep employees safe:

  • Designate a workplace coordinator to address COVID-19 issues
  • Maintain 6-foot separation between employees and discourage shared spaces
  • Clean and disinfect all high touch areas
  • Post signage for employees and customers on handwashing, mask-wearing, and good hygiene
  • Ensure proper ventilation (OSHA guidance)  
  • Limit or discourage in-person meetings
  • Avoid meetings or groupings of more than 10 employees, clients or customers
  • Implement symptom monitoring protocols such as temperature checks
  • Eliminate, or regularly clean and disinfect, any items in common spaces
  • Require employees with symptoms to stay home
  • Accommodate employees who are vulnerable individuals
  • Provide flexible options for employees with child or elder-care obligations
  • Provide appropriate PPE, like gloves, masks, or face coverings
  • Discourage the use of shared spaces such as breakrooms and meeting rooms
  • Consider using separate entrances and exits, with staff members counting visitors to control the number of guests at one time.
  •  Install plastic protective shields to provide protection between employees and customers

All businesses must do the following to as protective measures for customers:

  • Create special hours for vulnerable individuals when practical
  • Encourage 6-foot distancing by patrons and use of face coverings
  • Provide hand sanitizer and wipes at entrances to the greatest extent possible
  • Use contactless payment solutions when possible
  • Create signage regarding health protocols. 

Enforcing the Public Order

The city will operate on a complaint-based system and on information gathered during site visits. The public should alert the city to non-compliant business practices by calling 3-1-1

When is a face covering not required?

A face covering is not required under the following circumstances:

  • When a person is in a personal office (a single room) where others outside of that person’s household are not present as long as the public does not regularly visit the room. However, that individual must put on a face covering when coworkers are working within six feet when being visited by a client/customer, and anywhere members of the public or other coworkers are regularly present.
  • Any child under the age of three should not wear a face-covering because of the risk of suffocation.
  • Childcare facilities should follow CDPHE guidance for the use of face coverings on children age three or older.
  • When a person is (1) inside or obtaining services at a business, Critical Government Function, or Healthcare Operation, any of which are engaged primarily in providing congregate care, residential health care, or congregate shelter, and (2) the individual is engaged in activities not conducive to wearing a face covering, such as eating or sleeping, or the individual is in an area of the facility that is not designed for community gathering, such as a sleeping area.
  • When wearing a face covering would inhibit the individual’s health. Workers with health issues that preclude them from wearing a face-covering must document those concerns with their employer.

For more information:

  • Check the state’s Safer-at-Home website — https://covid19.colorado.gov/safer-at-home — for more information, including Public Health Orders and FAQs.
  • If you are within Denver, dial 3-1-1. If you are outside Denver, dial 720-913-1311.

Supporting Small Businesses

In response to the economic impacts of the COVID-19 pandemic, Mayor Hancock is establishing a Denver Economic Relief and Recovery Council (ERRC). The ERRC will assist in the relief and recovery of Denver's economy by coordinating public and private efforts to assist businesses, nonprofits, employers and workers affected by public health actions taken to prevent community spread of the virus.

The ERRC will serve as an advisory group and will provide strategic recommendations to the Mayor and the city’s executive leadership on how to mitigate and prevent further negative economic impacts of COVID-19, as well as accelerate recovery and future growth for Denver’s economy, businesses and workers. This work will include:

  • Assessing economic trends and impacts to inform relief and recovery policies and programs;
  • Providing strategic planning and direction on implementing policy and other recommendations to address COVID-19 related impacts on businesses, workers and nonprofits;
  • Providing guidance on revisiting current policies that may need to be revised to encourage and incentivize future business growth;
  • Providing any recommendations realized during committee meetings and endorsed by participants in a consensus manner.

Requesting a Variance

Variance Requests

As of October 27, 2020 the Colorado Department of Public Health & Environment (CDPHE) has moved the City and County of Denver to the more restrictive Safer at Home Dial Level 3.

With the move to Safer at Home Level 3, Denver is now under more strict, state mandated, restrictions.  As a result, Denver cannot accept variance requests at this time.  We encourage you to review the state’s website and to monitor this page for updates. 


Temporary Outdoor Expansions for Restaurants and Bars

The City and County of Denver is creating a temporary program to allow restaurants and bars to operate in outdoor settings adjacent to their businesses. The intent of the program is to allow for greater physical distancing and safety for patrons when the state’s public health orders allow restaurants and bars to resume sit-down service. While final rules and regulations are still in development, proposals could include expansion into designated outdoor areas such as adjacent parking lots, streets and sidewalks.


Hosting Safe Special Events

The Office of Special Events is now accepting applications for 2020 events that can comply with state and local Public Health Orders and Guidelines.

FIRST STEP: Review the Office of Special Events' Tips for Outdoor Events and Assemblies document which answers many common questions on holding events during the COVID pandemic.

After reviewing this and other applicable tips documents (below), proceed with completing the online application or contact denverevents@denvergov.org for more information.

    OSE COVID-19 Prevention Tips Documents:


Restaurant Resources

Be a COVID-19 Friendly Diner Poster (8.5x14 - PDF)

Denver’s Temporary Outdoor Expansion Program for Restaurants and Bars (PDF)

Denver Retail Food Establishments Guidance (PDF)

Restaurant Guidance to Sell Raw and Bulk Items (PDF)

 
Face Coverings Required Signs

Face Covering Required Signs can be downloaded below for your business or other sites below:

NEW! Face Coverings Required sign (PDF)

Face Covering Required Poster 11x17 (PDF)

Face Covering Required Poster 8.5x11 (PDF)

Handwashing Signs

Wash Your Hands signs can be downloaded below for your business or other site:

Sign up for Colorado’s Exposure Notifications Service!

One of the key tools to fight COVID-19 and slow its spread is right in your pocket. CO Exposure Notifications is a free and voluntary service developed in partnership with Google and Apple that can notify users of possible exposure to COVID-19. 


Need to report a single case of COVID-19 in an employee?

The Denver Department of Public Health & Environment (DDPHE), Denver’s local public health department, is coordinating with local, state, and federal agencies as well as other local partners to provide accurate information about COVID-19. We are continually augmenting the City of Denver’s response plans for COVID-19 and taking measures to reduce local transmission, share resources, and provide accurate communication.

Please review and adhere to these requirements in the event of a single suspected or confirmed case of COVID-19 in an employee.


Need to report a COVID-19 outbreak?

The Denver Department of Public Health & Environment and Denver Public Health are committed to collaborating with local businesses and organizations to investigate and control COVID-19 outbreaks.

To report an outbreak of COVID-19 (2 or more cases) in a Denver workplace or organization, please complete our online form. We will review the information submitted, and you or the workplace will be contacted by a representative within 24 hours to discuss the next steps.

If you have urgent questions or need immediate assistance before we follow-up, please email ddpheoutbreak@denvergov.org or call 3-1-1 (720-913-1311).

 

The City and County of Denver has enacted the "Adoption of Level Red-Severe Risk" Public Health Order. Effective at 5 p.m. Friday, November 20, the State is requiring Denver to adopt greater restrictions pursuant to the amended Colorado Public Health Order

All public and private gatherings of people who are not members of a single household are prohibited except for limited purposes.

Denver’s tougher face-covering mandate, issued on October 16, 2020, is also still in effect until further notice.

Have Questions or Looking For More Information?

To report an issue or for additional questions and assistance, please contact us at:

Within Denver, dial 3-1-1

Outside of Denver, dial 720-913-1311


 CO-HELP

Colorado’s call line for general questions about COVID-19 provides answers in many languages including English, Spanish (Español), Mandarin (普通话), and more.

303-389-1687 or
1-877-462-2911

COHELP@RMPDC.org (answers in English only)

 If you need medical attention, contact a health care provider.