Denver Human Services (DHS) Child Support Services believes every child deserves emotional, medical and financial support from both of their parents. Financial commitment by parents, as well as their involvement in their children's lives, is very important for a child’s well-being.
Child Support Services works to ensure children receive the support they need even though they may not live with both of their parents.
We assist children and their parents by:
DHS Child Support Services will help you get started with applying for and receiving services such as locating the non-custodial parent, establishing paternity, establishing a child support or medical support order, and ensuring compliance with that order.
If you are receiving Temporary Assistance for Needy Families (TANF) or Child Care Assistance Program (CCAP) aid, and you are a Denver resident, you will be contacted by Child Support Services to complete an application.
Once your application has been completed, please submit it to Child Support Services at:
Denver Human Services
1200 Federal Blvd.
Denver, CO 80204
You can submit the application in one of the following ways:
Please note that you can drop off your applications at any time the building is open to the public.
Please contact Denver Child Support Services at (720) 944-2960 or ChildSupportServices@denvergov.org.
Denver Child Support Services will contact you within a week after receiving your application to schedule an intake appointment. To help us process your application during your scheduled appointment, please bring the following items:
Please bring as many of the documents listed above to avoid delays in processing your application and establishing an order for child support. We cannot process applications without the $20 application fee.
Paternity is the legally established relationship between a father and his child.
Paternity can be established in any of the following ways:
Denver Child Support Services establishes a child support order after identifying a party who has legal custody of the minor child(ren). The agency determines payment amounts by reviewing both parents’ income and using the Colorado Child Support Guidelines. Credit may be given for child support payments already being made, child care expenses and medical insurance premiums for the child(ren), or other factors.
To receive credit for making a child support payment, the non-custodial parent must have all payments processed through the Family Support Registry (FSR) unless authorized by the court to pay the custodial parent directly. The FSR is Colorado’s centralized child support collection unit. It processes payments and distributes funds to the custodial parent, and it is the official payment record keeper.
Available Payment Options
You may make your payment in cash or by check, money order, wire transfer, web application, direct withdrawal from a bank account, or through wage withholding.
Click on the link below to go to the Official State Child Support Services Portal of Colorado for payment options:
Cash payments can be made only at Denver Human Services:
Contact our Customer Care Unit for further information at 720-944-2960 or ChildSupportServices@denvergov.org.
You may choose to receive payments from the FSR as direct deposits to a bank account or through an FSR Visa card.
You can track payments online. Here you will be able to create a secure online account within the Colorado Division of Child Support Services portal and check for payments regularly.
You may contact the Family Support Registry by phone at 303-299-9123 or 1-800-374-6558.
Once a parent has been ordered to pay child support, he or she must make arrangements to make those payments according to the order. Failure to make those arrangements or to continue making payments can trigger judicial or administrative steps to enforce the child support order.
Failure to pay child support may result in one or more of the following:
If you receive notice that any of the above actions is about to occur, please contact us immediately to discuss what steps can be taken to keep your case in compliance. Our office may be able to work with you by providing referrals to community resources and/or entering into agreements to help your case get back on track.
If anything changes in your circumstances or other aspects related to your case, do not stop making payments. Contact your Child Support representative to explain the details and find out what steps you should take.
It is very important that we have your most up-to-date address so that we can keep you current on the status of your case. If you have moved recently or are planning to move, please call our Customer Service Center at 720-944-2960 or call your assigned technician as soon as possible to give us your new address.
We want to help families by making sure that child support orders fit each family’s current circumstances. If there have been changes in either parent's life, child support may need to change too. You must have an open case with us to request a review, but either parent can make the request.
The amount of child support ordered might be changed if one or more of the following has happened:
Either parent can request a review of the Child Support Order. To modify an order, we use a “review and adjustment” process. The first step in that process is gathering information from both parents about income and expenses. We may ask either or both parent(s) to come to our offices during the review process.
We will review all information provided to determine if there is good cause for modifying the order. If we decide it’s in the child or children’s best interest(s) to change the order, we will recalculate the monthly child support payment using the Colorado Child Support Guidelines. Both parents will have the opportunity to provide input during the process.
Your current child support order is still in effect while your request is being reviewed and child support payments must continue to be made until a new order has been approved.
Requesting a Review
Send your request in writing to the technician who is handling your case.
Please include the following information as part of your request:
To expedite review of your request, download the English-Spanish Financial Statement (PDF), complete it and include it with your written request for review. If you do not provide this form with your request, we will send you a form for you to complete and send back to us.
You can also request a review of the child support order online by filling out the forms below and returning them to your technician by U.S. mail or email.
Please contact the technician handling your case if you have specific questions or need additional help with this process.
We understand the challenges families face in raising children. We encourage you to seek out additional resources available through Denver Human Services and elsewhere in the community by visiting the following websites.
If you would like to use our free, on-site child care center during your application process, you may reserve a space by calling 720-944-2812.
1200 Federal Boulevard
Denver, CO 80204
Hours of Operation
Monday through Friday
8 a.m. to 4:30 p.m.
8 a.m. to 4:15 p.m.
We welcome walk-in visits during this time.
Customer Care Unit
8:30 a.m. to 4 p.m. to receive your phone calls at 720-944-2960.
Have Questions or Concerns?
Please email us at ChildSupportServices@denvergov.org.
If you are currently paying or receiving child support:
To find out about a child support payment that you are waiting for, or that you have sent, please call the Family Support Registry (FSR) at 303-299-9123, or toll free at 1-800-374-6558.
It is very important that we have your most up-to-date address!
Whether you pay child support or receive child support, you must make sure we have your current address. If you have moved recently or are planning to move, please tell us your new address as soon as possible.