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FOOD ASSISTANCE (SNAP)

 

Most low-income households can get help paying for food and Denver Human Services will help you apply for these benefits.

 

Step 1: Get an application

Online:

 

In-person:

You can pick up an application in person.
Monday – Friday
7:30 a.m. – 4 p.m.


Denver Human Services
Richard T. Castro Center

1200 Federal Blvd.
Denver, CO 80204

If you live in zip codes 80205, 80206, 80207, 80216 and 80218, you can pick up an application at:

Denver Human Services East Office
3815 Steele St.
Denver, CO 80205


If you live in the Montbello area (residence zip codes 80238, 80239, or 80249), you can pick up an application at:

Arie P. Taylor Municipal Center (Montbello office)
4685 Peoria St.
Denver, CO 80239

 

Mail or Fax:

We can send an application to you by mail or fax. Please call us at 720-944-3666 to have one sent to you.

Step 2: Complete the application

Please fill out as much of the application as you can. At a minimum we will need to have your name, home street address and signature on the application to begin the process (see page 8 of the application). If you need help or don't understand a question, a staff member at one of our offices can help you complete your application or you can call us at 720-944-3666.

The application can be used just for requesting Food Assistance or for requesting other types of benefits; mark any of the benefits on the list on page 1 of the application that you wish to apply for.

Step 3: Return the application to one of our offices

You can return the application to any of the offices listed above. As long as you provide your name, home street address and a signature, you can turn in the form to begin the process, but providing as much information as possible could help complete the process faster.

Step 4: Make an appointment for an interview

If you return the application in person, you can make an appointment for an interview. If you return your application by mail, our office will contact you to schedule an appointment – please be sure to provide your phone number on the application. Your appointment may be conducted in person or over the telephone.

To save time and to help the process go faster, please bring all the necessary paperwork with you. The following is a list of examples of verification that you might need to bring to your interview:

  • Identification
    • Birth certificate
    • Drivers license
    • Social Security Number of each person for whom you are applying for Food Assistance
    • Proof of immigration status for non-citizens who are applying for Food Assistance
  • Proof of Income (pre-tax)
    • Pay stubs for the past two months
    • Wage statement from your employer
    • Benefits letter from Social Security
    • Unemployment compensation
    • Veteran's administration or pensions
  • Child Support Payment (if you make these payments, they can be considered against your income):
    • Child support order
    • Separation agreement
    • Child support records
  • Medical Expenses (if you’re 60 or older or if you receive federal disability benefits):
    • Doctor or hospital bills
    • Prescription receipts
    • Receipts for over-the-counter medication expenses if prescribed by a medical practitioner
    • Transportation costs to get to medical care
  • Child Care Expenses (if you are working, looking for work, or in training)

Step 5: The interview and decision

If you have an interview scheduled at our office, bring your verification documents with you to the interview. You will keep your original documents and we will make copies for our records. 

If you have a telephone interview, the worker will explain how to submit your documents and will let you know if any additional information is needed.

You can call 720-944-3666 if you have questions about your case or if you need to provide additional documentation.

After your interview, you will receive a notice in the mail explaining your eligibility.

Step 6: If you are eligible

You will get a notice that will explain how many months you can get food assistance benefits and the amount of food assistance you are eligible for.

Every month you are eligible, your food assistance benefits will be deposited into an account. You will be given a Colorado Quest debit card to use the money in this account; information about using this card will be included with the notice that you are eligible. You will use the card as you would any credit card when you are paying for purchases at a store.

This card can be used in any grocery store or retail location anywhere in the United States that has been authorized by the USDA and displays the Quest logo. Food assistance benefits can be used to buy most foods but may not be used to purchase food that can be eaten in the store or hot foods. Also, you may not purchase any nonfood items, such as:

  • Beer, wine, liquor, cigarettes, tobacco
  • Pet foods
  • Soaps, paper products, household supplies
  • Vitamins, medicines

 

If you are not eligible:

If you are not eligible for food assistance benefits, you will receive a notice that explains why. If you feel you have been denied incorrectly, you can call or visit our office. You may also request a Fair Hearing (you will not be charged for this hearing). 

 

Civil Rights/Anti-Discrimination

USDA prohibits discrimination against its customers. If you believe you experienced discrimination when obtaining services from USDA, participating in a USDA program, or a program that receives financial assistance from USDA, you may file a complaint with USDA. OASCR, through the Office of Adjudication, will investigate and resolve complaints of discrimination in programs operated or assisted by USDA.

USDA prohibits discrimination on the basis of race, color, religion, sex, age, national origin, marital status, sexual orientation, familial status, disability, limited English proficiency, or because all or a part of an individual's income is derived from a public assistance program.

In programs that receive Federal financial assistance from USDA, discrimination is prohibited on the basis of race, color, religious creed, sex, political beliefs, age, disability, national origin, or limited English proficiency. (Not all bases apply to all programs.) Reprisal is prohibited based on prior civil rights activity.

To file a discrimination complaint, download and fill out the USDA Program Discrimination Complaint Form here.

Once you have completed the form, you may return it to any Denver Human Services location in person, or mail it to the following addresses:

State Office:                                                                

Colorado Department of Human Services
Food Assistance Program
Attn: Lena Harris-Wilson
1575 Sherman St., 3rd floor
Denver, CO 80203

Fax: 303-866-5098 

 

Federal Office

U.S. Department of Agriculture (USDA)
Director, Office for Civil Rights
1400 Independence Ave., SW
Washington DC, 20250-9410

800-795-3272 (voice)
202-720-2600 (voice or TDD)

 

Graphic button to Colorado State PEAK Assistance website

 

Graphic button to 'Temporary Assistance For Needy Families(TANF)' page

 

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Employment First

Connecting Denver County SNAP participants to education, training, and resources in order to gain meaningful employment that leads to self-sufficiency.

 

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Onsite Child Care

If you would like to use our free, on-site child care center during your application process, you may reserve a space by calling 720-944-2812.

 

CONTACT US
 

Office Hours (All Locations)
Monday, Tuesday, Thursday, and Friday
7:30 a.m. - 4 p.m.
 
Wednesday - by appointment only
 
Customer Service
720-944-3666
If you need Colorado Relay/TTY services in Denver, please call 711.
If you need Spanish-language relay services, please call 800-337-3242.
 

 

NEED CITY ASSISTANCE?
 

Denver 311 Help Center
Call 3-1-1
Outside Denver Call 720-913-1311
Emergencies: 911 
TTY Service: 720-913-8479