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Denver Human Services

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Expect Longer Wait Times Over the Phone

We are experiencing longer-than-usual wait times on the phone, and due to increased volume, it is also taking longer than usual to process benefits. Please continue to submit changes to your case online through Colorado PEAK or drop off documents at one of the secure drop boxes located at each of our buildings. 

Visit our Contact page for a list of frequently asked questions.

Emergency/Disaster Assistance Now Available for Qualifying Residents

If you have been financially impacted by COVID-19, have a child living with you at home, and earn up to $75,000/year, you may qualify for up to $4,000 (depending on need) of emergency assistance.

This money can be used to pay rent/mortgage, cover home or auto repairs, pay medical or mental health bills, buy food, and more! To apply, visit and apply for Colorado Works/TANF by clicking “Apply for Benefits”. Call us at 720-944-4DHS (4347) with any questions.

Denver Human Services Operations

All of Denver Human Services’ programs are available online or over the phone at 720-944-4DHS (4347).

  • Visit to apply for food, cash, medical, and child care assistance, and RTD's LiVE transit program.
  • Residents seeking help with rent or evictions, mortgage assistance, utility assistance, and property tax relief can visit our Additional Assistance page.
  • To apply for the Denver Property Tax Relief Program, please visit
  • Click here for information on how to pay child support payments. 
  • Limited in-person EBT (Electronic Benefits Transfer) card pickup is available by appointment only at the Richard T. Castro Human Services Center (1200 Federal Blvd.). Call 720-944-4DHS (4347) to make an appointment and for more information.
  • To report the suspected abuse or neglect of a child, call 844-CO-4-KIDS 24 hours a day, seven days a week.

Paper applications can be picked up and complete applications can be dropped off at our offices. Find the location nearest you here.

Denver Human Services offices will continue to offer services only online and by phone for the time being to protect the health and safety of the community and help limit the spread of COVID-19.

Let's Start Where You Are

We all need to ask for a little help sometimes.

From housing to healthy food or child support

and medical assistance—no matter your need,

our team is here to help you be supported.



Preventing Child Abuse and Neglect

We all play a role in keeping children safe. To report suspected child abuse or neglect, call 1-844-CO-4-KIDS (1-844-264-5437). 



Applying for Assistance

Applying for benefits is easy. We're here to help you through every step in the process.



Denver Property Tax Relief

Now is the perfect time to apply for the Denver Property Tax Relief Program! Open to both renters and homeowners, applications are accepted through April 30 of this year.

To qualify, you must meet income limits and be 65 or older, have a disability, or own your home and have at least one child living with you.






Main Office, Richard T. Castro Human Services Center
1200 Federal Blvd.
Denver, CO 80204


Customer Service

720-944-4DHS (4347)

If you need Colorado Relay/TTY services in Denver, please call 711. If you need Spanish-language relay services, please call 800-337-3242.


City Assistance

Call 3-1-1

Outside Denver: 720-913-1311
Emergencies: 911
TTY Service: 720-913-8479





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